It’s not often you read about teaching and sales in the same sentence. Before I started studying to become a subject teacher I actually did relatively lot of sales work. The more I study teaching, the more I consider sales attitude being applicable in teaching and giving a teacher synergy to achieve more. Granted, it’s an unorthodox approach. In any case one needs to inspect teaching from multiple angles.
Let’s begin by listing a few important aspects related to sales:
I see researching and understanding the educational needs of pupils extremely important. Same applies to sales and customers as well. In sales you might have (or might be planning) a commodity or service for which you need to find customers. That’s how some begin a market research. Whereas in teaching you have a subject to teach and could be thinking: Who needs this information and why? That’s why it’s crucial that the curriculum is developed based on feedback from pupils, research, trends and practical experience — these are the basic components of teaching’s ‘market research’.
Next you begin to think methods to present the subject. Or in sales you would initiate marketing phase. Teacher, at some level, needs marketing skills if we’re ever to convince pupils that the topics brought up are relevant. But it’s not about just pushing teacher’s important ideas one-way. Neither is ‘good’ sales about pushing. As time goes by you develop a sort of game-sense (in Finnish we call it ‘pelisilmä’) that helps in recognising the right tone of voice, authority and expertise needed to get the message clearly understood.
Additionally, both teaching and sales need constant optimisation. For instance time is scarce and resources limited so we have to manage with those assets we have and make the best out of them. Through optimisation we’ll discover what works and what doesn’t. It’s sometimes frustrating but in the end very educational.
Both sales and teaching involve a lot of human encounters so you need to adapt quickly to various changing circumstances. Every interaction is different and gives one an unique opportunity to learn from others as well and to develop awareness of diverse behaviour models.
Finally, in sales and teaching ultimately results matter. I don’t consider good grades or high test results the end result we should help pupils to blindly achieve per se (neither do I ignore their value). Attitudes that help to prepare pupils with life-long cognitive capabilities to always learn more and adapt to ever-changing world are perhaps the most relevant general skills we can teach everyone.
Comments and ideas welcome!